Blog
Finding the Sweet Spot: A Chat on Balancing Automation and Human Touch in Customer Service
The other day, I had a fascinating conversation with Alex, a friend who works in customer relations for a mid-sized tech company. We were sitting at...
Influencer Marketing: The Silent Powerhouse of Modern Business
Influencer marketing is so much more than people grimacing during selfies in front of a new restaurant. While that might be the image that pops into your head, the reality is far more sophisticated. In our hyper-aggressive sales environment, where gatekeepers block cold callers and our inboxes are bursting with unwanted offers, the subtle art of influencer marketing is gaining ground as a potent strategy in the fight to gain new customers.
Predicting the Future: A Chat on Influencer Trends and Topics
The other day, I found myself in an engrossing conversation with my friend Alex, who works in digital marketing. We were sipping our coffees in a...
Building Connections: How User-Generated Content Fosters Brand Loyalty
As I sat down with Jamie, a dynamic social media strategist who's been at the forefront of creating vibrant online communities, I was eager to dive...
Revolutionising Customer Journeys with AI: An Inside Look
It was a crisp autumn afternoon when I sat down with Emma, a digital marketing strategist who has been making waves in the industry by enhancing...
Unlocking the Power of AI for Personalised Social Media Campaigns
Embarking on the journey of leveraging AI for personalised social media campaigns was akin to stepping into a new world of possibilities. As a...