Marcie Terman

Mastering Chatbots: Elevating Real-Time Customer Support on Social Media for E-commerce

by Marcie Terman | Sep 8, 2024 | Blog

Diving into the world of chatbots was a transformative experience for my e-commerce business. When I first heard about integrating chatbots for real-time customer support on social media, I was both intrigued and slightly overwhelmed. But as I delved deeper, I...

Mastering Dynamic Posting Schedules: My Journey with AI and Real-Time Data

by Marcie Terman | Sep 7, 2024 | Blog

As a social media manager, I’ve always been on the lookout for ways to streamline and enhance my content strategy. Recently, I embarked on a thrilling journey into the world of dynamic posting schedules, powered by real-time data and artificial intelligence...

Harnessing AI to Uncover Trending Topics for Your Social Media Campaigns

by Marcie Terman | Sep 6, 2024 | Blog

Discovering the latest trends that captivate your audience is akin to striking gold in the vast, bustling world of social media. Recently, I’ve embarked on an enlightening journey to leverage AI in identifying trending topics, and I’m here to share the insights...

Unlocking Virality: My Journey with Trending Topics

by Marcie Terman | Sep 5, 2024 | Blog

I still remember the first time one of my blog posts went viral. It was exhilarating, almost surreal. Since then, I’ve been on a mission to understand the nuances of leveraging trending topics to make content go viral. Today, I’ll guide you through the...

Mastering the Art of Automating Social Media Responses: Balancing AI with a Personal Touch

by Marcie Terman | Sep 4, 2024 | Blog

As a social media manager, I’ve always found the challenge of maintaining a personal touch while scaling up interactions to be quite daunting. When I first heard about using AI to automate social media responses, I was sceptical. Could a machine really maintain the...