So, I was chatting with Jack the other day, and we were chewing the fat about the whole ‘data’ thing. Not just the numbers, but digging deeper – you know, psychographics, audience segmentation, the whole shebang. We were specifically looking at how this...
Facebook Whispers: Turning Social Listening into Gold
Alright, folks, let’s dive into something truly fascinating: how businesses are using Facebook, not just for posting cute cat videos (though those are essential, let’s be honest), but for actually listening to what customers are saying and turning that...
Beyond Demographics: Unleashing Loyalty Through Shared Values
So, I was chatting with Emily the other day, and we got onto the topic of how brands are really connecting with their customers these days. We weren’t just talking about fleeting trends, but deep, lasting loyalty. You know, the kind where customers become...
Decoding Decisions: Psychographics in B2B CRM
Right, let’s dive into something fascinating: how understanding why your B2B customers tick, rather than just what they do, can revolutionise your CRM and, frankly, your whole business. I recently had a cracking chat with Emma, a seasoned CRM strategist, who’s...










