

Right, so I was chatting with Leah the other day – she’s a whiz at LinkedIn, especially when it comes to generating new business. We were bouncing ideas around about how to really cut through the noise and make a connection that actually resonates. Turns out, it...

AI Empathy: Building Brand Advocates, One Chat at a Time
Right, so I sat down with Mohammed the other day, a proper AI whizz, to chew the fat about something that’s been on my mind: how do we make customer service not just efficient, but actually, well, nice? We’ve all had those dreadful experiences with robotic...

Fan Love: Turning Engagement into Gold with Facebook Recognition
Right, so I was chatting with Evie the other day about Facebook, specifically how to use it to actually generate new business, not just endlessly scroll. We were batting around ideas, and we landed on something I think is genuinely powerful: user-generated content...

LinkedIn Algorithm Whispers: Decoding the Future of Connection
So, I was chatting with Grace the other day, you know, the LinkedIn guru from down the road. We were bouncing around ideas on how to really crack the code of LinkedIn these days. It’s changed so much, hasn’t it? We specifically drilled into experimenting...
