

When I first ventured into the realm of social media marketing, my approach to audience segmentation was rudimentary at best. Like many, I relied heavily on basic demographic data and some intuition. However, it wasn’t long before I realised that this method was akin...

Streaming Success: Transforming Real-Time Engagement into Sales
A few days ago, I caught up with my friend Alex over coffee. Alex has been diving headfirst into the world of live streaming, particularly focusing on how it turns real-time social media engagement into instant sales opportunities. Being a bit of a marketing...

Unlocking the Power of Personalised Chatbots: A Conversation with an Expert
The other day, I had the chance to sit down with my friend Alex, who’s something of a wizard when it comes to using customer data for customising social media chatbot responses. Over a cup of coffee, we delved into the nitty-gritty of how businesses can harness this...

Crafting Your Brand’s Visual Voice on Social Media: A Chat Over Coffee
There’s something about a good cup of coffee that makes conversations flow effortlessly, and today was one of those days. I found myself at my local café, catching up with my friend Alex, who’s been working on refining their brand’s visual presence on social...

Building Online Communities: How Brands Are Winning Hearts
When I sat down with Lucy, a digital marketing strategist with a knack for building online communities, I was eager to dive into the secrets behind some of the most successful brand communities. Lucy has been at the forefront of creating loyal followings for brands,...
