Marcie Terman

Turning the Tide: How X Can Salvage a Crisis and Rebuild Your Reputation

by Marcie Terman | Apr 25, 2026 | Blog

Right, let’s talk about something nobody wants to think about, but absolutely needs to be prepared for: crisis management. And specifically, how X (formerly known as Twitter, and for brevity, that’s what I’ll call it from now on) can be a lifesaver,...

X Marks the Spot: Loyalty Rewarded!

by Marcie Terman | Apr 24, 2026 | Blog

Right, so picture this: I’m sitting down with Sebastian, a whizz-kid when it comes to customer loyalty and all things X (formerly Twitter, naturally!). We’re chewing the fat about how businesses can actually use X to, you know, make money and build lasting...

LinkedIn Group Goldmine: Unearthing Your Ideal Clients

by Marcie Terman | Apr 22, 2026 | Blog

So, I sat down with Libby the other day for a cuppa and a chat about all things LinkedIn. You know, the usual – how to avoid the algorithm’s wrath and actually find your ideal clients lurking amongst the millions of profiles. But this wasn’t just any...

From Zero to Buzz: My Journey Building a Thriving Brand Community on LinkedIn

by Marcie Terman | Apr 20, 2026 | Blog

Right, let’s talk LinkedIn. Not just the usual job application and connection requests, but something far more powerful: building a genuine brand community. I’ve recently embarked on this journey, and I’m keen to share the bumps, the breakthroughs,...

Decoding Delight: Cracking the Code to Hyper-Personalized Customer Experiences

by Marcie Terman | Apr 19, 2026 | Blog

Right, settle in, grab a cuppa, because today we’re diving deep into the seriously rewarding world of personalised customer experiences. We all know generic just doesn’t cut it anymore. Customers want to feel understood, valued, and like their unique needs...