Marcie Terman

Unlock Your Ideal Customer: Cracking the Code to Lead Generation

by Marcie Terman | Mar 22, 2026 | Blog

Hey everyone, gather ’round! Today I’m buzzing to share some insights I gleaned from a fascinating chat with Kiera, a marketing whizz who truly understands the power of knowing your audience inside and out. We dove deep into the world of audience...

Crystal Balls and Customer Care: Peeking into the Future with AI

by Marcie Terman | Mar 21, 2026 | Blog

Alright, grab a cuppa! I recently had a fascinating chat with Shannon, a real whizz when it comes to customer support innovation. We were diving deep into how AI is revolutionising the way businesses handle customer service, specifically through proactive,...

Beyond Text: My Journey Personalising Email Learning with AI

by Marcie Terman | Mar 20, 2026 | Blog

Right, let’s dive into something I’ve been absolutely buzzing about: hyper-personalised email courses. Forget those generic, one-size-fits-all lessons clogging up inboxes. We’re talking about creating email learning experiences so uniquely tailored,...

Unlocking Facebook’s Potential: From Shares to Meaningful Employee Advocacy

by Marcie Terman | Mar 19, 2026 | Blog

Right, let’s talk Facebook. We all know it’s there, we all probably use it, but are we really using it to its full potential for business? For ages, the focus was on getting those shares, wasn’t it? ‘Share this! Share that!’ But I...

LinkedIn Live: From Viewer to Vocal Advocate!

by Marcie Terman | Mar 18, 2026 | Blog

Just yesterday, I was chatting with Kiera, a marketing whiz, about how she’s been leveraging LinkedIn Live for serious lead generation. It wasn’t some stiff business meeting, more of a casual coffee shop catch-up, but the insights she dropped were gold. I thought...