Marcie Terman

Human Handover: Chatbot Harmony in Messenger

by Marcie Terman | Apr 8, 2025 | Blog

Right, so I recently had a fascinating chinwag with Michael, a customer experience guru, about how businesses are leveraging Facebook Messenger to not only generate new business but also provide stellar customer service. What really stood out was his emphasis on...

Unleashing Our Untapped Resource: How Employee Advocacy Turbocharged Our Facebook Game

by Marcie Terman | Apr 7, 2025 | Blog

Right, let’s talk Facebook. Not just the endless scrolling and cat videos (though, guilty as charged!), but using it strategically to actually generate new business. We’ve all heard about fancy algorithms and targeted ads, but I want to share something...

Turning Employees into Facebook Fanatics: An Insider’s View

by Marcie Terman | Mar 26, 2025 | Blog

Right, let’s dive into something truly exciting: how to turn your employees into your biggest Facebook advocates! I recently had a fantastic chat with Louie, a social media guru, about just that. We were kicking back with a coffee, brainstorming how businesses...

My Facebook Live Journey: From Zero to Engaging Community (and Leads!)

by Marcie Terman | Mar 25, 2025 | Blog

Right, let’s talk Facebook Live. Not just the ‘oh, I’m eating toast’ kind, but the ‘building a real connection and grabbing leads’ kind. I’ve spent the last few months diving deep into using Facebook Live Events and Webinars to...

Facebook Live: From Viewer to Loyal Customer

by Marcie Terman | Mar 24, 2025 | Blog

Right, so I was chatting with Taylor the other day, and we got onto the topic of Facebook Live. It’s something I’ve dabbled in, but Taylor’s really cracked the code on using it for lead generation. It wasn’t just about broadcasting; it was about building a real...