Marcie Terman

Taking Customer Service to the Next Level: Integrating Social Media Chatbots with CRM Systems

by Marcie Terman | Aug 2, 2024 | Blog

When I first embarked on the journey of integrating social media chatbots with our CRM system, I had no idea how transformative this experience would be. If you’re considering this leap, fasten your seatbelt—you’re in for an exhilarating ride. The Spark of...

Revitalising Your Social Media Ads with AI: A Personal Journey

by Marcie Terman | Aug 2, 2024 | Blog

Recently, I’ve been grappling with a significant challenge in my social media marketing efforts: ad fatigue. You know the drill—when your audience grows weary of seeing the same ads repeatedly, leading to diminishing returns. It’s a common problem, but I...

Boost Your Social Media Contests with Influencers: My Success Story

by Marcie Terman | Aug 2, 2024 | Blog

If there’s one thing I’ve learnt from my journey in social media marketing, it’s the immense power of influencers in amplifying contests and giveaways. When I first dipped my toes into the world of social media contests, I thought a simple post would...

Enhancing Social Media with AI-Driven Visual Content

by Marcie Terman | Aug 2, 2024 | Blog

Creating engaging graphics and videos for social media can often feel like a daunting task. As someone who has ventured into the world of AI-driven visual content, I can confidently say it has transformed my approach to social media. Let me share my journey with you,...

Unleashing the Power of AI in Social Media CRM for Effortless Customer Support

by Marcie Terman | Aug 2, 2024 | Blog

When I first heard about integrating AI with social media CRM tools, I was sceptical. The idea seemed complex and overwhelming. But, as I delved into it, I realised that it’s not only manageable but also incredibly rewarding. Here’s my journey of seamlessly...