I remember the first time I stumbled upon the concept of sentiment analysis. The idea of using artificial intelligence to gauge the emotional tone of text seemed almost magical. Little did I know that this technology would soon revolutionise my approach to social...
Mastering the Art of Brand Voice on Social Media
When I first embarked on my journey to engage customers with my brand voice on social media, I had no idea just how transformative it would be. It was a learning curve, but by following a few best practices, I managed to create a distinctive and engaging presence that...
Unlocking Customer Loyalty: My Journey with Social Media Analytics
Embarking on the journey to understand the real impact of social media interactions on customer retention has been both enlightening and transformative. As someone who has always been fascinated by data and its potential to drive business decisions, diving into this...










