Chatbots & Happy Customers: A Messenger Revolution

Chatbots & Happy Customers: A Messenger Revolution

Right, so, I had a proper chinwag with Dominic the other day about something that’s been buzzing in my head – how to use Facebook Messenger for customer service and, you know, actually get more business through it. It’s not just about replying to messages;...
Facebook Employee Advocacy: Cracking the Code!

Facebook Employee Advocacy: Cracking the Code!

Right, let’s talk Facebook and turning our employees into brand champions! I was chatting with Callum the other day about this, specifically around setting up an employee advocacy program. It’s about so much more than just asking people to share company...
Unlocking Leads: Sales Navigator Secrets Revealed!

Unlocking Leads: Sales Navigator Secrets Revealed!

Right, let’s talk Sales Navigator. I was chatting with Muhammad the other day, and he was telling me about how he’s been absolutely killing it with lead generation using LinkedIn. His secret? He’s become a total wizard with Sales Navigator’s...
LinkedIn Live: Q&A and Polls for Business Boom!

LinkedIn Live: Q&A and Polls for Business Boom!

Right, so I recently had a brilliant chat with Zara about a subject close to my heart: using LinkedIn Live to seriously boost your business. We were diving deep into innovative ideas and suggestions, focusing specifically on how interactive elements like Q&A...
Human Handover: Chatbot Harmony in Messenger

Human Handover: Chatbot Harmony in Messenger

Right, so I recently had a fascinating chinwag with Michael, a customer experience guru, about how businesses are leveraging Facebook Messenger to not only generate new business but also provide stellar customer service. What really stood out was his emphasis on...